Frequently Asked Questions
Everything you need to know about your Purple Brand experience.
How do I determine the right size for my Purple Brand denim?
Our denim typically fits true to size with a signature slim-tapered silhouette. We recommend checking the specific size guide on each product page for precise measurements of the waist, rise, and leg opening.
What is your domestic and international shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders within the US typically arrive within 3-5 business days, while international shipping times vary by destination and customs processing.
Can I return or exchange my order if it doesn't fit?
Yes, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition collaborations may be final sale.
How should I care for my luxury denim and apparel?
To preserve the unique washes and hardware of your garments, we recommend machine washing cold inside out and hanging to dry. Avoid high heat and bleach to maintain the integrity of the fabric.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer Buy Now, Pay Later options through Klarna and Afterpay for eligible customers.
Are your products authentic Purple Brand merchandise?
Purchasing directly from our official website guarantees 100% authenticity. Every pair of Purple Brand jeans features our signature branded hangtag and reinforced leather patch.